![]() ![]() Then he uninstalled MBAM (there’s a specific process he did for this, including using the proper MBAM clean-up tool, stopping MBAM and other services such as SuperAntiSpyware and Webroot, rebooting the machine, reinstalling a new copy of MBAM from their website, rebooting, enabling the other services etc. my IT guy got back to me and checked the Registry settings. Today, my IT people were back on deck so it was time to get it sorted out.Īfter checking user forums etc. ![]() This wasn’t an emergency - just an inconvenience to have to manually scan a folder via the main MBAM interface. We reset the MBAM setting for the context menu (this will often work - turn it off, then on again if it works, read no further!), rebooted the machine, downloaded and installed any upgrades (there were none), and gave up in despair as it was Christmas and my IT people were on leave and only available for emergencies. But he lost the right-click menu option to ‘Scan with MalwareBytes’ in Windows Explorer. MalwareBytes notified my husband of an upgrade (to v3.3.1) and he did the right thing and downloaded and installed it. If that doesn’t solve it, then try the Registry thing immediately below. NOTE: Start with the info at the end of this post under ‘Update June 2018’ first. But if it doesn’t work for you, don’t ask me for help as I don’t have any knowledge of the MalwareBytes AntiMalware (MBAM) program - instead, contact MalwareBytes directly ( ). This post is for me in case this ever happens again. ![]()
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